COVID-19 Resources for NYACT Members

In an effort to provide additional resources to our members, NYACT is collecting information that may pertain to Law Enforcement and Insurance Industry personnel.  

The NYACT is committed to being a resource for members of the law enforcement and insurance community during this difficult time.  We are gathering news, information and resources and will be updating this page regularly as we receive additional updates. Please check back frequently and feel free to contact us with questions.

DCJS COVID-19 Training Resources for Law Enforcement and First Responders (3.25.2020)

Police One - Coronavirus (COVID-19) (3.25.2020)

New York State Department of Health - Protect Yourself and Your Family  (3.24.2020)

Let's vaccinate against Corona insurance scams (3.20.2020)

CDC: What law enforcement personnel need to know about coronavirus disease 2019 (COVID-19) - FACT SHEET  (3.16.2020)

CDC: What Law Enforcement Personnel Need to Know about Coronavirus Disease 2019 (COVID-19)  (3.14.2020)

COVID-19 Information for Law Enforcement: General Fact Sheet from the IACP (3.15.2020)

What the Coronavirus can teach us about fight insurance fraud (3.12.2020)

Social distancing to control COVID-19 spread: Action items for public safety (3.11.2020)







COVID-19 (Coronavirus) Announcement

In the interest of reducing the possible impact of COVID-19 (Coronavirus), we will be operating remotely until further notice.  Due to our remote work solutions, we can confidently provide our members continued service without disruption.  Our focus, dedication, and support are unwavering as we navigate this unique time.  We hope you, your family, and colleagues remain safe and healthy.


NYACT is in preparing for a full calendar of events for the 2020 Membership Year...Make sure your company is a member of NYACT so you can receive all the member benefits and discounted training. Be sure to log in and update your contact information to be sure you are getting all the notices of upcoming trainings this year.

We also want your input regarding the events you have attended or upcoming events you plan to attend.

If you have any suggestions or ideas for insurance or law enforcement training sessions, speakers or courses, please visit our Speaker Bureau Forum by clicking here, or send them along to the NYACT State Office at [email protected]. 

Preventing Car Jacking

Preventing Car Jacking  

  • Never leave your car running and unattended.
  • Never leave your child alone in the vehicle with it running.
  • Always be aware of your surroundings.
  • Leave several car lengths between your car and the car in front of you.
  • Drive in the center lane, not near the curb.
  • When stopping, park as close as possible to the entrance in a well lit area.
  • When approaching your parked vehicle check the area around the car, if you see something suspicious, do not go near it.
  • Act certainly, know what you're doing, most thieves select a victim who acts timid, frightened, or unsure.
  • Keep your car keys seperate from your other keys and have them ready for a quick entry.
  • Keep your car doors locked at all times.
  • If you are approached while in your car, lean on the horn to create a commotion until the danger passes.
  • If you are bumped from behind, do not get out of your car, signal the other car to follow you. Then go to the nearest police station or a safe location to get help.
  • When riding in the car, do not keep pocket books or any valuables on the seat or visible through the window.
  • If you are pushed into your car, try to escape out the other side of the car and then move away from the car towards the rear.
  • Avoid areas that you know are unsafe or travel with someone.
  • Don't be a hero, no personal property is worth you life.

Car Safety: Towing

Basic Tips About Private Towing Companies

Use Only Licensed Tow Companies.

Check with the Department of Consumer Affairs (DCA) to make sure a tower is licensed. Call (212) 487-4075. Before you allow a private tow truck to hook your car, look for the DCA license medallion - a small red plate on the driver's side rear fender. Also, check the side of the truck. Licensed trucks list the company's name, address and phone number; the legal tow rates; the DCA license number; and the DCA complaint phone number. Make sure you keep a record of the towers DCA license number.

You May Choose Your Own Repair Shop.

You have the right to have your car repaired by anyone you choose. If you don't want the tower to fix your car, clearly tell the tower not to repair it and don't sign an "Authorization to Repair Form."

Check Your Car Carefully Before It's Towed.

Take out all valuables, including those in the trunk and glove compartment. Note any damage to your car.

Get a Clearly Itemized Bill.

You will need it if you want to challenge any charges. Also, your insurance company may require it.

You May Use Your Credit Card.

It's the law. Towers are required to accept credit card payments for towing services.

If You Are in an Accident.

You must use a DCA licensed tower called by the police or a tower specially authorized to tow in the zone where you've had the accident. Don't let a tower take your car unless a police officer directs you to do so. It's illegal for tow trucks to chase business by racing to accidents. The tower must bring your car to its storage facility or a place of your choice in a nearby area. A tower that you select can take your car from there.

New York City Tow Rates ( Effective March 11, 2002 )

Consumer Affairs enforces maximum legal rates that private tow companies can charge for towing and storage.

D.A.R.P. (Collision)

The rates charged for towing and storage cannot exceed those listed below for vehicles weighing 10,000 lbs or less.

TOW: $80.00 (For vehicles under 10,000 lbs, includes flatbed towing & the first day of storage. Does not include tolls and 8.25% tax.)

TOW: $125.00 (For vehicles in excess of 10,000 lbs, includes flatbed towing & the first day of storage. Does not include tolls and 8.25% tax.)

MILEAGE: $4.00 per mile.

LABOR AT SCENE: $12.00 per 1/4 hour per truck.

STORAGE: $15.00 per day for the 2nd and 3rd day.

$17.00 per day from day 4 and every day thereafter (storage days are counted by calendar days).

ROTOW: Called "Rotation Towing" (Recovery of Theft and Abandoned Vehicles.)

TOW: $70.00 (For vehicles under 10,000 lbs, includes flatbed towing. Does not include tolls and 8.25% tax.)

TOW: $125.00 (For vehicles in excess of 10,000 lbs, includes flatbed towing. Does not include tolls and 8.25% tax.)

ADDITIONAL TOW: $50.00 additional (police must authorize).


STORAGE: $15.00 per day from day 1 to day 3.

$17.00 per day from day 4 and every day thereafter, not to exceed 30 days. Vehicle should be transferred to the pound.

Where unusual preparation is required before a vehicle can be towed, an additional charge may be imposed not to exceed $12.00 per tow truck for each 1/4 hour or part thereof, provided that no such charge may be imposed or collected if an accident vehicle is towed pursuant to the Direct Accident Response Program. This includes winching or righting a vehicle in a position where it can be hooked or raised to the tow truck. (As per Subd.F1 of Sec.2-368 of Subchapter EE of Chapter 2, Title 6 of the Rules of the NYC Tow Regulations.)

No towing company or tow truck operator shall require the payment of any fee or charge for or relating to towing or storage of a vehicle or any fee or charge directly or indirectly related to towing & storage of a vehicle that has been removed pursuant to this section & is not specifically authorized by law or rule. (This refers to yard fees, clerical fees, phone calls, license fees, etc., as per Local Law #21 of 1991 and Section 20-509d of the Administrative Code.)

A towing company participating in any of the programs, which has towed a vehicle to its storage facility may charge an additional amount not to exceed $25.00 for the positioning of such vehicle for the removal from such storage facility by the tow truck of another company that is capable of towing three or more vehicles simultaneously. (Must be larger than a two car carrier and no other service or yard fees are applicable.) Such other towing company must be licensed or otherwise exempt from the licensing provisions of Subchapter 31 of Chapter 2 of Title 20 of the NYC Administrative Code, or must be based outside of NYC and thereby not required to be licensed pursuant to such provisions of the NYC Administrative Code. (As per Subd.F2 of Sec.2-368 of Subchapter EE of Chapter 2, Title 6 of the Rules of the NYC Tow Regulations.)

No further storage fees may be charged after the maximum 30-day storage period. The vehicle must be transferred into the custody of the Police Department Property Clerk. A ROTOW participant may continue to store at such ROTOW participant's storage facility that has been claimed by an owner or other person and shall be entitled to charge for such continued storage the storage rates ROTOW participants are entitled to charge owners or other persons claiming such vehicles pursuant to 20-519c1 of the NYC Administrative Code where such owner or such other person has claimed such vehicle before the 30 th day after such vehicle was towed and has entered into an agreement with such ROTOW participant for continued storage of such vehicle. An agreement for continued storage of a vehicle by a ROTOW participant may include provision for storage of such vehicle beyond the end of the 30th day and after such vehicle was towed by such ROTOW participant. (As per Sec.2-372B of the Rules of the City of New York.)

If Your Car Breaks Down.

Call the DCA licensed tow company of your choice.

If You Are on a Highway.

Remain with your car. Only certain companies franchised by the NYC Department of Transportation are allowed to tow from major highways. Wait for either that authorized tower or the police. Once your car is removed from the highway, you may have it towed by the company of your choice.

From a Shopping Center or Other Private Property.

Look for a posted sign indicating which tow company towed your car. If you can't find a sign, call the local police precinct.

When a Vehicle is Towed for Being Improperly Parked on Private Property up to:

$100.00 for towing any distance and three days of storage
$10.00 for each day of storage thereafter
$50.00 if the person in control of the vehicle arrives prior to the removal of the vehicle
Placing a "boot" on your car, rather than towing it, is legal on some private property. But if your car is towed, the towing company cannot charge you for both towing and booting. The City set a maximum rate for booting at $25.00.

From a Driveway That You Blocked.

Call the local police precinct.

From the Street for a Parking or Traffic Violation.

Call the NYC Department of Transportation Bureau of Traffic at (212) TOWAWAY, that's (212) 869-2929.

NYC Department of Transportation Tow Charges.

The Department of Transportation (DOT) charges different rates. Call the DOT Parking Violations Bureau Help Line at (718)422-7800 for information.

NYC Department of Consumer Affairs

(212) 487-4444 To file a complaint about a private tower.
(212) 487-4103 To learn if a tower is licensed.

Additionally, you may file a tow abuse complaint on-line at (select Consumer Complaint Form). Please note, the on-line complaint form is a generic complaint form. You must attach all supporting documentation when registering your tow abuse complaint on-line, including receipts, which you will need to scan in.

To file your complaint(s) via mail, please submit completed complaint form with all supporting documentation to:

Department of Consumer Affairs
Consumer Services Division / Complaints
42 Broadway
New York, NY 10004

When providing examples of town abuse, please:

1. Submit one complaint (for mailed complaints, please duplicate for your use sample DCA complaint form provided herein)
2. Circle / highlight the overcharge/abuses in each submitted example
3. Attach copy of bill

NYC Department of Transportation

(718) 422-7800 To file a complaint about a private tower.

NY State Department of Motor Vehicles

(518) 474-8943 To file a complaint about auto repairs.

Preventing Car Theft

When you park, close all windows, lock all doors and take the keys with you. Thieves need less than 30 seconds to steal most cars.
Hide valuables out of site
Thieves are attracted not only to your car, but also to the contents within. Thieves will often smash a window just to steal a camera, stereo or car phone.

Turn wheels toward curve and apply emergency break

Park with the front wheels turned slowly to the right or left and apply your emergency brake, making it difficult to tow your car away.
Leave your car in gear or park

When parking a front-wheeled-drive car, place your vehicle in park and apply the emergency brake. If you have a stick shift, put the gear into forward or reverse and apply the brake.
Park in well-lighted areas

Why give a thief the advantage of working under the cover of darkness, unnoticed?
Lock both car and garage

When parking inside your garage at home, lock both your car and the garage door. When parking in a public garage, give the attendant the ignition key only and lock all valuables in the trunk or glove compartment.
Don't let theives trace you to your home

Don't leave your wallet, purse or driver's license in your car. Thieves could learn your address and later burglarize your home or impersonate.
Etch your vehicle identification number (VIN)

Consider etching your VIN into all car windows. T-tops and other expensive, removable parts. Drop your business card into door panels. This may assist police in identifying a stolen vehicle or stolen parts.
Install and activate an anti-theft device

This may include devices which make the vehicle inoperable, such as a fuel cutoff or ignition kill switch, or devices such as sensors and motion detectors, sirens and paging units, steering wheel locks, shields that cover the ignition switch and wheel locks.

Check with your insurance company for information about the types of anti-theft devices which qualify for a discount on the comprehensive coverage of your policy.
For more information on:

  • Educational Videos
  • VIN Etching Program
  • Newsletter
  • Training Seminars

Call 518-694-8470